European Consumer network (ECC-NET)

European consumer information centre (ECC Latvia) was created to ensure protection of consumer rights when buying products or services in some EU Member-state, Norway and Iceland.

Disputes between consumers and businesses

You may contact ECC Latvia if you have problems or questions:

  • buying products or services outside of Latvia;
  • shopping online;
  • travelling by plain (denial of boarding, cancelled flight, long delays, lost or damaged luggage);
  • renting a car;
  • booking a hotel, etc.

 ECC services are free of charge. 

Last update:    18-01-2016